Support
How can we help you?
Have you ordered from us?
Here you do it all yourself, right away, at any time: see where it is, change the address, ask for the invoice, a return or a spare part. If a person is needed, the request reaches our team with all the order details.
We email you a code, no password needed. Have an account? Log in and your orders are already there.
From the help desk you can
- Where is my order
- Change address or phone
- A part is damaged or missing
- A problem with assembly
- Return a product
- The invoice
- Cancel the order
- A price or discount code
We only show what can be done for your order at that stage of delivery.
Customer support
Speak with one of our agents, Monday to Friday from 8:30 to 18:00 and Saturday from 8:30 to 12:00. Our customer service team responds in Italian, English, Spanish and French.
Call +44 3308224227
Got a question?
Our support team is available to help you. Write in chat and you will get a quick response from our experts.
Showroom
Would you like to see our furniture in person before buying and get advice from one of our experts? You can book a visit to our showroom in Pasiano di Pordenone and discover the pieces you are interested in up close.
Visit us
Delivery takes 2 to 3 days.
Yes, you will receive a notification.
Yes, by contacting the courier directly.
Delivery is to street level only.
10% OFF your first order
And that's not all: you'll get an exclusive invitation to our Black Friday.
100% secure payments
Shop simply and securely. All prices include VAT.
Scheduled delivery
Choose your preferred delivery period directly at checkout.
Easy returns
If that happens, we’ll collect it where and when you prefer.
2-year warranty
You have a 2-year legal warranty, with the option to add 36 extra months of protection.
Assembly instructions
You’ll receive printed instructions with the product and can also follow the assembly with video tutorials on YouTube.
€50 off
on orders from €1,000
FAQ
Find quick answers to the most common questions about your purchases.